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Knowledge Management and Sharing


On this page we answer the question, what is Knowledge Management and Sharing?  We also explain why we think it’s important and our approach.

You can also view our related training courses, videos and news.  We also offer consultancy, facilitation and coaching on this subject.



What is Knowledge Management and Sharing?

The processes, tools and culture required to enable people to generate, capture, manage, synthesise, share and re-apply knowledge to co-create and innovate an effective organisation. Knowledge needs to be available to others when they need it, in formats that are useful and relevant.





KM is increasingly being understood in the development world as critical for ensuring processes, structures and skills are in place to support and share learning, retain institutional memory and ultimately foster and co-create innovative practices to improve people’s lives. 

KM needs to be understood not as an isolated discipline, but as an integral part of organisational culture.  When knowledge is effectively shared, it can dissolve silos. In a world of divided disciplines, we believe that KM can open the door to more holistic and multidisciplinary perspectives.  A strong feature of our approach is that we look at KM through the people lens rather than purely ICT.  This reading of KM brings attention to the real day-to-day relating and practices in organisations.




Knowledge Management and Sharing:

In a context of ever-growing dependence on technology, bringing people and processes to the foreground, supported by technical aspects, can truly embed and institutionalise knowledge sharing. We focus on the importance of people’s relationships, connectedness, behaviour and role modelling in their working context. We stress the importance of leading by example and how senior management has to take an active lead for KM to actually work. People come first. Structures, processes and technology are all (necessary) secondary features.




















IMA News

  • WHY: To build capacity in knowledge sharing practices for greater impact
  • WHO: APEFE and parters
  • WHAT: KM training for IGIRA KU MURIMO - Workplace Learning Support Programme
  • WHERE: Musanze, Rwanda
  • WHEN: October 2019

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  • WHY: Knowledge Sharing
  • WHO: Alumnus Labana Steven
  • WHAT: Social mapping intergrated with GIS
  • HOW: Using video
  • WHERE: Malawi
  • WHEN: August 2019

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  • WHAT: Learning workshop
  • HOW: One day training
  • WHERE: Thailand
  • WHEN: March 2019

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  • WHO: Caritas Europe
  • WHERE: Brussels, Belgium
  • WHEN: May 2019

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  • WHAT: Training course
  • HOW: One week training
  • WHERE: Brussels, Belgium
  • WHEN: May 2019

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Crafting Stories at 2019 KMb Forum


Tags: Ruth Jolly, Silvia Capezzuoli, KMbForum, Workshop, Knowledge Management


  • WHY: To learn, share, network and create new stories in a convivial way
  • WHAT: KMbForum
  • HOW: Workshop
  • WHERE: Newcastle
  • WHEN: April 2019

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  • WHY: To enable APEFE headquarters team to identify and put into practice knowledge management practices as part of their strategic planning process
  • WHAT: KM training
  • HOW: 5-day workshop
  • WHERE: Brussels/Belgium
  • WHEN: December 2018

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  • WHY: To bring the whole APEFE headquarters team together to learn about knowledge management.
  • WHAT: KM training
  • HOW: 5 days workshop
  • WHERE: Brussels/Belgium
  • WHEN: October 2018

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  • WHY: To support AVERT thinking process in their next 5 year Strategic Plan.
  • WHAT: KM training
  • HOW: workshop
  • WHEN: August 2017

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  • WHY: To reflect and learn on the 5-year experience of implementing the IAPP Project with a qualitative retrospective approach, specifically focusing on capacity development elements to generate recommendations to help for similar future project design
  • WHO: The Integrated Agricultural Productivity Project (IAPP) & Food and Agriculture Organisation (FAO) Technical Assistance (TA) component
  • WHAT: We designed & facilitated a 'Reflection and Learning Workshop’ to review the 5-year IAPP project which was a collaboration between the Government of Bangladesh, GAFSP, The World Bank & FAO
  • HOW: Using exercises, activities, and discussions that encouraged reflection, organisational learning and uncovered tacit knowledge
  • WHERE: Dhaka/Coxs Bazaar, Bangladesh
  • WHEN: September 2016

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  • WHY: Support as part of their learning and development
  • WHO: International HIV/AIDS Alliance
  • WHAT: Action Learning Sets and coaching for managers.
  • HOW: We facilitated regular Action Learning Sets for groups, facilitated a series of Managers’ Forums, Key topics were discussed and recommendations put forward, ALS were conducted face to face, Coaching workshops
  • WHERE: Brighton, UK
  • WHEN: September 2014 – December 2015

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  • WHY: BRAC’s focus on KM is to maximise collective experience and secure KM resources for BRAC to have greater impact and influence at scale. To raise KM awareness, foster momentum and share practical KM skills.
  • WHO: Building Resources Across Communities (BRAC) Bangladesh
  • WHAT: Fostering Knowledge Management (KM) and knowledge sharing processes in BRAC and also to help develop a KM strategy and roadmap for the organisation.
  • HOW: Facilitated learning on KM concepts and key practices, focus groups, the co-creation of a draft KM roadmap and strategy
  • WHERE: Dhaka, Bangladesh
  • WHEN: February - June 2016

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