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Knowledge Management Training

Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic:

  • develop a culture that harnesses the know-how and experience of your people
  • make knowledge accessible to everyone who needs it, by building knowledge sharing (KS) into everyday operations
  • use knowledge management (KM) to achieve and support your strategic objectives

Duration: 5 days

Venue
Date
Application Deadline
Fee
Delhi
16-20 Mar 20
16 Feb 20
£2400
Brussels
11-15 May 20
11 May 20
£2400
Bangkok
09-13 Nov 20
09 Oct 20
£2400

Please note if your sponsor is registered in the UK, VAT will be added to this course fee at 20%.

Why choose this course

This course is relevant for professionals engaged in information and knowledge management, change management, project and programme planning, M&E and learning, communications and organisational development. No prior Knowledge Management experience is needed.

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What you will learn

Through a mix of practical activities, theory and case examples you will learn how to:

  • advocate for effective knowledge sharing
  • foster an enabling environment within your own organisation that encourages knowledge sharing
  • conduct a knowledge management assessment of your organisation
  • apply knowledge sharing tools and techniques in practice
  • develop a knowledge management strategy to institutionalise KM practices within your organisation

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Unlock insights in your organisation through knowledge sharing

Daily Course Objectives

Day 1

Fundamentals

  • understand the fundamentals and key concepts of knowledge management
  • how to make a case for knowledge management
  • explore the role of KM in an organisation
  • identify where KM is situated in your organisation
  • establish a framework and components for developing your knowledge management strategy throughout the course

Day 2

Understanding context and taking stock

  • understand the cultural and behavioural elements of knowledge management
  • develop a conducive environment for knowledge sharing and overcoming challenges
  • learn how to make the best use of organisational assessments

Day 3

Actively learning from feedback loops

  • examine supply and demand for knowledge
  • capture and generate meaningful lessons learned
  • recognise and maximise learning opportunities in the project cycle
  • pool good practice examples

Day 4

Pure KM tools and supporting practices

  • explore and apply knowledge sharing techniques and processes
  • share current examples of ICT and social media
  • identify and work with knowledge champions

Day 5

Knowledge management strategy

  • develop steps for a knowledge management strategy
  • validate components of your KM strategy with peer support
  • share insights for overcoming challenges and recognising success in KM in your organisation
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