Back to Top

Knowledge Management

Unlock insights in your organisation through knowledge sharing

Download factsheet

Duration: 5 days

Venue
Date
Application Deadline
Fee
Brussels
13-17 May 19
10 May 19
£2350
Bangkok
04-08 Nov 19
04 Oct 19
£2350

Please note if your sponsor is registered in the UK, VAT will be added to this course fee at 20%. Which is reclaimable for all registered charities.

Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic: BB-develop a culture that harnesses the know-how and experience of your people BB-make knowledge accessible to everyone who needs it, by building knowledge sharing (KS) into everyday operations BB-use knowledge management (KM) to achieve and support your strategic objectives

Why choose this course

This course is relevant for professionals engaged in information and knowledge management, change management, project and programme planning, M&E and learning, communications and organisational development. No prior Knowledge Management experience is needed.

Factsheet Image

What you will learn

Through a mix of practical activities, theory and case examples you will learn how to:

  • advocate for effective knowledge sharing
  • foster an enabling environment within your own organisation that encourages knowledge sharing
  • conduct a knowledge management assessment of your organisation
  • apply knowledge sharing tools and techniques in practice
  • develop a knowledge management strategy to institutionalise KM practices within your organisation

Factsheet Image

Daily Course Objectives

Day 1

Fundamentals

  • understand the fundamentals and key concepts of knowledge management
  • how to make a case for knowledge management
  • explore the role of KM in an organisation
  • identify where KM is situated in your organisation
  • establish a framework and components for developing your knowledge management strategy throughout the course

Day 2

Understanding context and taking stock

  • understand the cultural and behavioural elements of knowledge management
  • develop a conducive environment for knowledge sharing and overcoming challenges
  • learn how to make the best use of organisational assessments

Day 3

Actively learning from feedback loops

  • examine supply and demand for knowledge
  • capture and generate meaningful lessons learned
  • recognise and maximise learning opportunities in the project cycle
  • pool good practice examples

Day 4

Pure KM tools and supporting practices

  • explore and apply knowledge sharing techniques and processes
  • share current examples of ICT and social media
  • identify and work with knowledge champions

Day 5

Knowledge management strategy

  • develop steps for a knowledge management strategy
  • validate components of your KM strategy with peer support
  • share insights for overcoming challenges and recognising success in KM in your organisation
Contact us today