Duration: 5 days
Please note if your sponsor is registered in the UK, VAT will be added to this course fee at 20%. Which is reclaimable for all registered charities.
Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic: BB-develop a culture that harnesses the know-how and experience of your people BB-make knowledge accessible to everyone who needs it, by building knowledge sharing (KS) into everyday operations BB-use knowledge management (KM) to achieve and support your strategic objectives
This course is relevant for professionals engaged in information and knowledge management, change management, project and programme planning, M&E and learning, communications and organisational development. No prior Knowledge Management experience is needed.
Through a mix of practical activities, theory and case examples you will learn how to:
Day 1
FundamentalsDay 2
Understanding context and taking stockDay 3
Actively learning from feedback loopsDay 4
Pure KM tools and supporting practicesDay 5
Knowledge management strategy