Performance Management
How to help people perform better
Organisations ultimately achieve their vision and strategy through the cumulative performance of individual staff members. Aimed at line managers and HR specialists, this course will enable you to effectively align individual staff objectives with your organisational goals. You will gain key skills to guide staff constructively, ensuring optimal performance.
Key steps in the performance management cycle.
Techniques and tools to improve individuals’ performance for results.
Course Outline
- Identify five components of performance management to get results
- Aligning individual objectives with departmental and organisational goals
- Results versus activities: how to help staff focus on results
- Find out how to really use SMART in your objectives
- Monitoring and assessing performance
- Practise giving and receiving constructive feedback for performance and development
- Appraisals that inspire
- Managing 360° feedback
Benefits for your Organisation
- Dramatic improvement in the performance and relationships of your staff
- Organisation can focus on the goals that matter
- Feedback constructively to your staff to maximise their performance
- A positive appraisal system that people want to use because it adds value
What our participants say
“ I benefited from the course content; the selection of topics was excellent. The most outstanding thing with IMA is the way the trainers plan the content with their participants in mind. ”
Catherine Phiri, Churches Health Association of Zambia
Daily Course Objectives
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Day 1
- Defining Performance Management
- 5 key components of Performance Management
- Clearly defining expected behaviour and performance levels
- Setting SMART objectives that really work
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Day 2
- Monitoring and assessing performance throughout the year
- Key skills for giving and receiving constructive feedback
- How to prepare for, give, and follow up on appraisals that inspire
- Using 360° feedback
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Day 3
- Dealing with difficult Performance Management issues
- Focusing on individuals’ strengths to realise their full potential: the development side of Performance Management
- Building skills in your daily work
Quick Facts
- Duration:
- 3 days
- Course Fee:
- £950
- Venues:
- Kuala Lumpur 22-24 Nov
- Application deadline:
- 11 Oct
- Tailor-made:
- Have this course tailored to your specific needs, at a time and place it suits you. Call or e-mail us for a free quote, or complete our online enquiry form.
