Managing Performance

Help your people deliver success

This course will help you ensure success in your staff by giving you the tools to find out what makes each person perform most efficiently and manage thsie development. You will leave the course able to inspire staff to perform better by using a range of approaches to build their potential and address performance issues in a positive way. Based on the solution focused approach to managing performance, this course will help you improve capacity and relationships in the organisation.

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Why choose this course

This course is for you if you are a line manager or are involved in introducing or reviewing a performance management approach to boost productivity and effectiveness. It provides a great opportunity to discover the amazing results achievable with the solution focused approach. Rather than fruitless searches for the cause of problems, you will learn a new approach to finding solutions, focusing on strengths rather than weaknesses, and what is working rather than what is not.

This programme complements our Managing People course by providing an in-depth look at the key alaments of performance management to help you make decisions between different appraisal systems and feedback processes. Our facilitators will also help you develop your practical feedback skills.

What you will learn

Through interactive workshops you will learn to manage the key steps in the performance management cycle. You will try out new tools and techniques to improve individual and team performance, including how to:

  • Apply the solution focused approach
  • Align individual objectives with organisational goals
  • Monitor and assess performance
  • Give and receive constructive feedback
  • Deliver appraisals that inspire
  • Manage 360° feedback
  • Create a performance management system everyone can buy into

What our participants say

This is a new course developed as a result of demand from managers and HR people who have taken our Managing People course. This is what they have to say about that course:

"An excellent and highly relevant training course which will help me enormously in my current role and in my future career"
Vivienne Abbott, Country Director, WaterAid, Tanzania

"I learnt a lot from this training. The topics were very useful and relevant to my daily activities. I also appreciated the trainer's support and encouragement"
Oktavianus Bandaso, Senior Accountant, American Red Cross, Indonesia

Daily Course Objectives

  • Day 1
    Performance management and your organisation

    • Defining performance management for your organisation

    • Understanding the five key components of performance management


    • Defining expected behavious and performance lavels

    • Setting SMART objectives
  • Day 2
    Appraisals and feedback

    • Monitoring and assessing performance throughout the year

    • Giving and receiving constructive feedback

    • Planning and delivering inspiring appraisals and following up

    • Dealing with difficult performance management issues
  • Day 3
    The way forward

    • Using 360° feedback

    • Focusing on individuals' strengths to develop potential

    • Making your performance management system an inspiring management tool

Quick Facts

When and Where:
This tailor-made course can be arranged at a time and location to suit you.

How long:
The suggested duration of this tailor-made course is three days.

Cost:
The cost of your tailor-made course will depend on the location, duration and participants.

To find out how our tailor-made training can help your organisation, call Tristan or Helena on +44 (0)1273 833030 or complete our training enquiry form. This course is only available as a tailor-made course. To see a list of our scheduled courses, see our upcoming courses page.

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