Managing People

Make things happen

This five-day course will give you the practical tools and techniques you need to efficiently manage the people you work with, giving you more time to focus on other areas of your role. You will leave the course able to use clear and effective communication to build rapport with your people. As a result you will be better able to motivate your team and help individuals face up to new challenges.

• Download Managing People factsheet
  (PDF, 477KB)

• Apply Now

Why choose this course

This course is for you if you are a new or experienced team leader or manager in the development sector and want to grow your skills and learn new ways to maximise your staff’s potential. As experienced development professionals, your trainers will also help you identify management skills you have developed in the field and show you how to apply and build on them in your current role.

Senior managers also choose our Leading Organisations course for help with the way the organisation operates and motivates its people.

What you will learn

Through workshops tailored around your needs and visits to best-practice employers you will learn how to:

• Improve efficiency.
• Communicate more effectively.
• Run meetings that deliver results.
• Use listening and questioning to build rapport.
• Deliver constructive feedback that inspires change.
• Support individuals to maximise their strengths.
• Choose and apply appropriate management styles to suit any situation.

What our participants say

“The facilitators were inspiring and introduced issues relevant to our working environment. I would recommend this course to my friends in other organisations.”

John Israel Mfungo, WaterAid, Tanzania

“I learnt a lot from this training – the topics were extremely useful and relevant to my daily activities.”

Oktavianus Bandaso, Senior Accountant, American Red Cross, Indonesia

Daily Course Objectives

• Day 1
  An introduction to management skills and styles
  
  

  • Understanding roles and management styles in the development sector.
  • Evaluating your style of managing and the implications.
  • Working through the different stages of team development.
• Day 2
  Time management and delegation
  
  

  • Managing your time and prioritising tasks.
  • Motivating and empowering individuals.
  • Delegating successfully.
• Day 3
  Communication
  
  

  • Developing two-way communication and avoiding pitfalls.
  • Using active questioning and listening.
  • Building rapport.
• Day 4
  Presentation and meeting skills
  
  

  • Presenting with professionalism.
  • Opening, staying on track and closing a presentation.
  • Dealing with questions confidently.
  • Running effective meetings.
• Day 5
  Managing the individual
  
  

  • Using SMART objectives.
  • Making appraisals work.
  • Giving constructive feedback.
  • Running 360° appraisals.

Quick Facts

• Apply Now

Back to Training

• Application Form
• Course Calendar
• Fees & Discounts
• Training FAQs
• Tailor-Made Training