Knowledge Management
Unlock the insights in your organisation
Find out how your organisation can learn from its experiences to become more innovative responsive and efficient.
• Develop a culture that harnesses the know-how and experience of your people.
• Make knowledge accessible to everyone who needs it, by building knowledge sharing into everyday operations.
• Gather and distribute information and knowledge to your internal and external stakeholders.
Why choose this course
This unique course has been designed for development professionals who have an interest in information and knowledge management (KM) and knowledge sharing (KS) approaches. This course is ideal for M&E specialists wanting to help others interpret, share and use their insights. Communications, learning and development, and IT specialists will also benefit from this course as will project and general managers.
What you will learn
Through a mix of practical activities, theory and case study examples you will learn how to:
- Create an ebabling environment within your own organisation that encourages knowledge sharing
- Apply knowledge sharing tools and techniques in practice
- Take advantage of emerging opportunities in the use of Information, Communication and Technology (ICT) for Knowledge Sharing
- Undertake a Knowledge Management Assessment of your own organisation
- Develop and implement a Knowledge Management Strategy within your organisation
What our participants say
This new course builds on the popular knowledge management module of our Monitoring and Evaluation course in the UK. This is what people have to say about the knowledge management course:
"The knowledge management course helped me to begin the process of thinking about knowledge management and I gained a wider understanding of its application to my day-to-day work. I'm currently conducting a knowledge management assessment for VSO and this course has helped me to kick start the process for developing a knowledge management strategy."
Lizzie Wiltshire, Voluntary Services Overseas, UK
Daily Course Objectives
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Day 1
Knowledge Management Fundamentals- Understand the fundamentals of KM and its benefits for your organisation
- Identify the key components of a KM system
- Understand why some KM projects fail by identifying the barriers, overcoming challenges and recognising successes in developing the right kind of environment for KM
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Day 2
Knowledge Sharing Tools and Techniques in Practice- Learn about and apply a range of KS tools, techniques and processes being used by development organisations
- Understand how KS tools, techniques and processes can be integrated and used in your organisational context
- Build KS and learning into your programme cycle
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Day 3
Emerging Opportunities in the use of Information, Communication and Technology (ICT) for Knowledge Sharing- Understand the basic concepts behind Web 2.0, social media and collaborative technologies for knowledge sharing and communications
- Increase knowledge through hands on practice of a range of collaborative technologies
- Learn how development stakeholders can take advantage of Web 2.0 tools and applications to more effectively network, collaborate and exchange knowledge
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Day 4
Knowledge Management Assessment and Strategy- Learn about and apply tools to conduct a KM assessment and situational analysis
- Challenges and successes in developing and implementing a KM strategy
- Learn from practical lessons and recommendations to develop KM in your organisation
Quick Facts
- Duration:
- 4 days
- Course Fee:
- £1200
- Venues:
- Bangkok 11-14 Jul
Phnom Pehn 05-08 Nov
Brighton 04-07 Dec
- Application deadline:
- 30 May
24 Sep
23 Nov
- Tailor-made:
- This scheduled course can also be tailored for your organisation. To find out how our tailor-made training can help your organisation call Nick on +44(0)1273 833030 or complete the training enquiry form.
