Sussex, October 2006
Provide training around monitoring and evaluation of information and communication services. Particularly:
A basic overview of monitoring and evaluation concepts and approaches
- Developing impact indicators and means of verification for electronic information and communication programmes.
- Data collection methodologies: design and implementation of surveys, interviews, case studies, focus groups, and web statistics analysis
- Quantitative and qualitative data analysis
- Presenting M&E findings
Outline of the programme:
- Initial internal literature search, programme review, and consultation with participants.
3 day course covering:
- Anatomy of knowledge services and current M&E practices
- Indicator design and web-site indicators
- Survey design, analysis and reporting
- Interviewing and key informant techniques
- Conducting case studies
- Qualitative data analysis and reporting
- Stakeholder analysis
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